Shipping policy
Where We Ship
We currently ship across the United States. International shipping is coming soon — join our newsletter to be the first to know.
Order Processing
- Orders are typically processed and dispatched within 1–2 business days (Monday–Friday). Items awaiting restock may take a few additional days — we'll keep you posted.
- Orders placed on weekends or holidays are processed the next business day.
- You'll receive a confirmation email with tracking as soon as your order ships.
Shipping Options & Rates
- Standard Shipping — $5.95 (FREE on orders over $50) · Estimated delivery 3–7 business days
- Express Shipping — $12.95 · Estimated delivery 3–5 business days
Delivery times are estimates in business days and may vary due to factors outside our control, such as weather or carrier delays.
No Surprise Customs Fees
All Movira orders ship Delivered Duty Paid (DDP) — any applicable duties and import taxes are already handled. You will never be charged extra customs or import fees at delivery.
Order Tracking
Once your order ships, you'll receive an email with your tracking number so you can follow your parcel's journey right up to your door.
Incorrect or Incomplete Addresses
Please double-check your shipping address at checkout. If a package is returned or delayed due to an incorrect or incomplete address, a redelivery fee may apply. Contact us quickly if you spot a mistake — if the order hasn't dispatched yet, we'll do our best to correct it.
Delayed or Lost Packages
If your tracking hasn't updated or your order hasn't arrived in the expected window, email us at office@moviraworld.com and we'll work with the carrier to locate it. If it can't be found, you'll be eligible for a replacement or full refund.
Questions?
Email office@moviraworld.com — we're happy to help.